SAFETYSCOPE Inc.
CORE VALUES
An Injury Free Work Environment
Our job takes us to a variety of worksites every day. The hazards at each worksite vary and so will the types of injury and illness that could occur. Injury free means no lost time incidents, no medical aids or first aids.
Each supervisor and worker is expected to actively support this value by implementing the following principles during project planning as well as on the worksite itself:
- Look First - conduct a thorough hazard assessment for the job to be completed.
- Get Trained - ensure you provide/receive training on the equipment to be used as well as the hazards you face.
- Operate Sober - use equipment/vehicles/machines only when you’re fully awake and not impaired by any substance.
- Buckle Up - ensure you use seatbelts, fall arrest or other restraining device as required.
- Wear the Gear - donning the appropriate personal protective equipment will lessen any hazard not adequately controlled by engineering/design.
- Clean Up - good hygiene practices prevent the spread of contaminates from our worksites to other places
The Smart Risk Foundation developed the first five principles and we added the last one to deal with the biohazards faced in our work. These principles provide a methodology or decision making process that if implemented will significantly reduce the likelihood of injury or death. Going through this process can also reduce the possibility of polluting the environment.
Mastery
Carrying out our mission of ensuring competency at jobsites requires us to have the skills and knowledge to do our job well. Competency is defined in the Occupational Health and Safety Act as meaning a person who,
- is qualified because of knowledge, training and experience to organize the work and its performance
- is familiar with this Act and the regulations that apply to the work, and
- has knowledge of any potential or actual danger to the health and safety in the workplace
Safetyscope personnel are exposed to a variety of work places, tasks and clients on a daily basis. Our job involves a variety of tasks every day and workers are required to not only know how to complete a task, but also need to know the reasons why it is done a particular way. Mastery also means you know and use techniques that reduce errors and mistakes thereby improving your speed and efficiency.
Teamwork
The strength that teams and teamwork create is only possible when everyone (company, employee and client) is “on the same page” and working to the same ends. A job well done satisfies not only the client, but also those workers (client’s and ours) directly involved. We know that teamwork requires good communication between our office and field workers, our employees and the jobsite workers, our office and the client, as well as anyone else involved in the job. Teamwork means we are only as good as our weakest link and therefore must continually strive to improve. All deviations, mistakes or failures to follow the system must be reviewed for possible learning opportunities.
Innovation
Innovation means having the ability of changing a way of thinking about a certain item. Everyday you’re going to come across situations that don’t fit the textbook situation. Something is different and your current solution won’t work. You will have to adapt or innovate to solve the problem you face. We’re the experts and have the knowledge to solve the problem. So here are THE rules for improvised systems:
1. Know your equipment, how to use it and maintain it.
2. When you improvise, ALWAYS have a good back-up because improvisation can fail.
3. Err on the side of caution until you know it works
4. Always conduct a Preuse Safety Check.
5. WHEN IN DOUBT, ASK SOMEONE WHO KNOWS.
If the first solution doesn’t work, keep trying. Innovation takes effort.
Providing a Positive Experience
We want to have a positive effect when our employees (our energy) meet our customers (past, present & future). Our values, training, equipment, and procedures are all designed to provide a positive experience to the client. It is easy to provide a positive experience when things are going well. However, it’s when things go wrong that it’s harder and where the positive experience feelings actually happen. You have to differentiate between those who you can help and those who you can’t.
If you meet with resistance from anyone over something:
— Remain calm, don’t panic. Most issues are temporary and can be solved.
— DON’T ARGUE with the person, show empathy for the situation.
— Listen to the person to understand their point of view.
— Re-evaluate your position on the matter.
— Resolve the issue if you can or ask them to call the office for a more senior person.
Lastly our management team is responsible to ensure this positive experience extends to our employees. If we make their life at Safetyscope a positive one, these good feelings will be past on to our clients.